The LA Homeless Services Authority (LAHSA) has established a set of guidelines that was released in February 2019. As a condition to access the services, it’s expected that all users of the website be present at all pre-housing appointments and lease signings, conduct home visits as scheduled, be responsive to landlord concerns, ensure on time rental and move-in assistance payments to landlords, and work collaboratively with the LeaseUp team on the move-in process. All contact with the property owner, in regards to posted apartment listings, must be coordinated through the LeaseUp team.
The information on the LeaseUp LA housing platform should not be screenshot and sent to co-workers or participants. Login information is not to be shared with anyone, and participants should not be given "unit leads” to contact on their own.
Please encourage your co-workers to sign-up for their own login!
We want to work together to make the process as efficient as possible for property owners and for program participants.